Mandarin
Oriental Hotel Group
High Definition
TV Movies-on-Demand to Guest Rooms
The
Background:
Mandarin Oriental is the award-winning owner and operator of some
of the world's most prestigious hotels and resorts. They were launching
their new flagship property in the Time Warner Center at Columbus
Circle.
The Challenge:
Deliver the personalized and customized content that precisely meets
the expressed needs, wants and aspirations of the Mandarin’s
highly individual guests.
The InfoValue Solution:
With InfoValue SuiteTV™ at its heart, the in-room entertainment
system revolutionized guests’ expectations with the first all
high-definition system in the hospitality industry. The state-of-the-art
solution services range from high-definition movies-on-demand to interactive
digital TV.
InfoValue SuiteTV™ features InfoValue QuickVideo™ servers,
the award winning and performance leading streaming platform, and
a comprehensive set of seamlessly integrated and customizable functions
tailored specifically for hospitality providers.
The Epilogue:
The second Mandarin Oriental Hotel to use InfoValue SuiteTV™
recently opened its doors and additional deployments are planned and
soon to be underway. Nick Price, Group CIO/CTO for the Mandarin Oriental
Hotel Group, said, “Our guests naturally expect only the best
from us. InfoValue provides the core technology that lets us more
than exceed these expectations. InfoValue's system is state of the
art, reliable and scalable. Mandarin Oriental intends to stay at the
forefront of high quality in-room entertainment as we clearly see
the link to improved guest satisfaction.” |
|